Platinum level service starts here
Rhyme has earned the reputation of an award winning company by being dedicated to the "little things". It's the big stuff that gets the recognition and accolades but it's the small stuff that makes the difference. Rhyme has been recognized by many organizations for our growth and success, high level of customer satisfaction and our commitment to supporting our communities.
The Platinum Level Service Provider Award recognizes Sharp dealers that demonstrate exceptional customer support and satisfaction. The award is a symbol of meeting Sharp’s highest standards within our authorized service network.
Platinum Level Service Providers demonstrate a commitment to superior service training programs and exceed customer expectations related to response time and equipment uptime. The commitment of training and service includes:
Rhyme has consistently been a Platinum Level Service Provider since this level of recognition was developed. “Rhyme is dedicated to providing an unprecedented level of customer service with best-in-class technicians and knowledgeable sales personnel that make sure that each model purchased perfectly fits the client’s needs.” - Dave Brady, Director of Services at Rhyme
Sharp Imaging and Information Company of America recognized Rhyme as a Hyakuman Kai Elite Dealer. Sharp awards Hyakuman Kai Elite status to exceptional dealers that have achieved significant sales and sales growth over the past year. Rhyme is among a select group of dealers to be in the top 2% of dealers in the United States out of over 500.
“We’re extremely proud of the fact that through the hard work and dedication of an incredible team of people, we’ve experienced consistent year-over-year growth for the past 70 years,” said Mike Steinhoff, President of Rhyme. “To be recognized by Sharp as one of their premier Technology Dealers in the United States, in not only sales performance but also service, is an accomplishment that everyone at Rhyme is deservedly proud of because they’ve earned it.”
Steinhoff said that Rhyme was able to achieve this Elite level through the process of hiring good people that have a natural desire to help others and then Rhyme provides all the training, resources and freedom to serve people as they see fit.
NJPA contract manager, Bruce Ogrodnik, presented the inaugural MVP award to Rhyme for our exceptional efforts in promoting Sharp’s competitively bid NJPA Technology Solutions Contract. Rhyme successfully utilizes the Sharp NJPA contract to reduce the time and expense of the purchasing process for our customers. We provide national volume pricing, one-step ordering and prompt delivery.
Rhyme has consistently been recognized as an Elite Dealer by ENX Magazine and The Week in Imaging; two publications dedicated to the document imaging industry. The chosen dealers are standouts from the rest of the dealer community because of their product and/or service offerings, innovative marketing programs, community involvement and growth, overall or in a specific segment of the dealership.