Rhyme is a leading provider of IT services, office technology and products. We’re committed to solving all of our clients’ office needs and providing them with the best customer experience by having the best people on our team.
We are currently seeking an IT Systems Engineer to add to our team in the Fox Valley. This is an ideal opportunity for someone interested in implementing and maintaining a number of networks with varying needs and levels of complexity. The ideal candidate will have prior experience in small business network administration and have the ability to travel throughout Wisconsin to provide our customers with excellent customer service.
Responsibilities:
- Conduct proper analysis, planning, implementing, configuring, administering, troubleshooting and maintaining of multiple client environments.
- Perform the implementation, configuration, and administration of:
- Security Appliances
- Wireless Networks
- Virtual Private Networking
- Microsoft Server Operating Systems, including Small Business Editions
- Microsoft Server Applications
- Microsoft Cloud Services
- VMWare Data Center Virtualization Products
- Symantec Endpoint Protection Suites
- Enterprise antivirus solutions
- Common accounting and line of business applications
- Perform remote and onsite service calls for Managed IT clients.
- Perform Malware identification and removal including manual methods.
- Maximize client PC and network infrastructure uptime utilizing industry standard best practices.
- Consult on network infrastructure related changes that may benefit the client including solution design, proposal generation, and presentation.
- Provide network infrastructure pre- and post-sales technical support to sales staff including attendance of client meetings, as required.
- Provide training to clients on applicable products or technologies.
Qualifications:
- Associates degree in Information Technology field required; Bachelor’s degree preferred.
- Current industry certifications such as MCSE, MCITP, Comptia A+, Net+, CCNA are strongly preferred.
- Previous experience in small business network administration, including cabling and communication infrastructure, power requirements, switching, routing, firewall, endpoint and server security solutions, desktop and server operation systems, network and database applications, disaster recovery planning, and restoration for 1-100 workstation networks.
- Professional communication, both written and oral, with multiple levels of an organization.
- Ability to prioritize and manage multiple clients and demands of the role.
- Valid driver’s license and clean driving record, with the ability to travel up to 50% of the time during working hours.