Recipients of this prestigious award must commit to a full audit of individual technician and overall service department performance by BEI Services, the nations only unbiased source of service and equipment performance benchmarking. Rhyme has proven to meet or exceed national performance standards in areas relating directly to customer satisfaction.
What this means for you as our customer is that you can be confident that our Service Department will:
This award differs from others in the industry because it centers on analytics and benchmarks for service excellence that must be obtained. Both current and historical service and equipment performance data is collected directly from the dealership and undergoes rigorous audit by BEI Services. In order to retain our award status Rhyme has committed to ongoing monitoring to ensure that our customer experience is consistent.
In addition to receiving the Gold Award for the entire Service Department, Rhyme has 14 technicians that were individually recognized including: 5 Diamond Level, 7 Platinum Level, and 2 Gold Level Service Excellence recipients.
Is your business working with a managed service provider? Whether it’s for print, IT, or both, managing them separately can lead to missed opportunities. By unifying these services under one provider, businesses can streamline operations, reduce complexity, and create a more cohesive technology strategy. In this blog, we’ll break down what managed print and managed IT services offer, the unique benefits of each, and why combining them through a single trusted partner—like Rhyme—can deliver even greater value, efficiency, and peace of mind.