One of Rhymes core values is excellence to believe in what you do and be the best at it. We are proud to have a team of service professionals that prioritize customer satisfaction every day. Due to their hard work, Rhymes service professionals were recognized with the
Office Technology Service Excellence Award
from BEI Services Inc. This award is determined through committing to a full audit of individual technicians and overall service department performance by BEI Services Inc., the nations only unbiased source of service and equipment benchmarking. Only companies that have a proven track record of service excellence in areas that relate directly to customer service, machine performance and overall Service Department efficiency are awarded.
Within our Service team, we had 16 individual award recipients of the Office Technology Service Award:
Performance is measured in 11 different service performance areas, centered on analytics and unbiased benchmarks for service excellence that must be obtained. Both current and historical service and equipment performance data is collected to continually monitor and ensure that the customer experience is consistent.
As a customer of Rhyme you can be confident that our Service Department will provide you the following:
If you have a positive experience with a Rhyme Service Professional, tell your story at:
Congratulations to our team of Service Technicians, sixteen of whom are recipients of the prestigious Office Technology Service Excellence Award. Their commitment to success brings success to our vendors, clients and communities.
Printers have become more than just office equipment, they're now part of the broader IT ecosystem, with direct ties to network security. As threats continue to evolve, so does the technology designed to defend against them. To stay ahead, Rhyme team members Kendall Steinhoff, Director of Sales & Marketing, and Gregg Bushner, Client Services Manager, recently attended Xerox’s Security Training. They returned with practical insights into how Xerox is strengthening print security—from firmware safeguards to fleet-wide compliance tools—and how these solutions can benefit organizations of all sizes.