Sharp Recognizes Rhyme as AAA Platinum Level Service Provider
Rhyme has been recognized by Sharp Imaging and Information Company of America as a 2021 – 2022 Platinum Level Service Dealer. Sharp awards Platinum Level Service status to outstanding dealers that have exceeded performance benchmarks and implemented industry best practices during the past year. Rhyme is among a select group of dealers recognized by Sharp from the hundreds of dealers that sell Sharp’s advanced business products and solutions in the U.S.
The program recognizes and rewards service organizations for exceeding performance benchmarks and implementing industry best practices. In order to make the list, organizations must show excellence in the following critical areas of service delivery:
- Using genuine Sharp parts and supplies
- Commitment to training
- Using remote diagnostic technology, and
- Timely updating of call tracking tickets
Dealers can only achieve AAA Platinum Level if they support Sharp’s full line of devices,
including light production and A4 lineup. It is also required to have at least one 3T trainer on
staff, and conduct at least one registered 3T Sharp course.
Rhyme is happy to celebrate our service department in earning the AAA Rating of the Platinum Level Service Award, a rating only a select few of Sharp's dealers earned.
“The Platinum Level Service award recognizes Sharp dealers such as Rhyme that demonstrate exceptional customer support and the highest level of achievement in critical areas of service delivery,” said Greg Gumpright, Director, Services, Sharp Imaging and Information Company of America. “The award is a symbol of meeting Sharp’s highest standards which recognizes Rhyme for meeting and exceeding performance benchmarks and implementing industry best practices.”
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About Rhyme
Rhyme is one of the largest independent providers of office technology solutions in the country. In business since 1886, Rhyme employees over 100 people and has 11 locations throughout Wisconsin and Illinois. Their corporate office is located in Portage, Wisconsin and has roots that date back to the 1800s. Rhyme streamlines their customer’s workflow by integrating the appropriate technology to meet their needs.
About Sharp Imaging and Information Company
Sharp Imaging and Information Company of America, a division of Sharp Electronics Corporation, markets Sharp’s business products, including its new Synappx™ family of collaboration applications that help address the workforce’s increased expectation of secure accessibility, ease of use and mobility; its full line of multifunction printers (MFPs); and professional display products, including the award-winning AQUOS BOARD® interactive display system.
