Printers have become more than just office equipment, they're now part of the broader IT ecosystem, with direct ties to network security. As threats continue to evolve, so does the technology designed to defend against them. To stay ahead, Rhyme team members Kendall Steinhoff, Director of Sales & Marketing, and Gregg Bushner, Client Services Manager, recently attended Xerox’s Security Training. They returned with practical insights into how Xerox is strengthening print security—from firmware safeguards to fleet-wide compliance tools—and how these solutions can benefit organizations of all sizes.
We sat down with Kendall and Gregg to hear what stood out, what’s next, and why this training matters now more than ever.
1. Can you tell us about your experience attending the Xerox security training? What has stood out to you the most?
Gregg: The wealth of knowledge in the room stood out to me. One of the people we met is the Chief Engineer of Xerox working directly with all things security including overseeing firmware development. That was impressive!
Kendall: As printers become more integrated into network infrastructures, their role in cybersecurity cannot be overlooked. Staying informed about vulnerabilities and adhering to best practices are essential steps in safeguarding against potential threats.
2. What new insights or knowledge have you gained from the training that you’re excited to bring back to Rhyme and your clients?
Gregg: Workplace Cloud Fleet Management – This cloud-based software allows for proactive firmware updates and security compliancy all from one console for a fleet of Xerox devices.
3. How has this training deepened your understanding of Xerox’s security solutions? Any particular features or innovations that caught your attention?
Gregg: I knew of their attention to detail regarding security but the fact that you can easily configure, monitor, and have alerts set to force security and compliance is a game changer!
4. Can you share a specific moment or part of the training that really impacted you or changed your perspective on Xerox’s Security capabilities?
Gregg: The hands-on portion of the training when we were able to see how easy it was to create the security profiles, monitor a fleet, and provide notifications and resolutions when something changes. For instance, a port for USB printing or scanning was enabled when the security policy is to have that disabled.
5. What are some key takeaways that you believe set Xerox’s security solutions apart from competitors?
Gregg: Xerox is known for their security in enterprise sized and government accounts. This is now being passed down to SMB markets as well. That is a huge benefit for secure minded organizations that don’t have hundreds or thousands of devices to monitor.
Kendall: Xerox's security solutions stand out because of their end-to-end approach to security, and a strong emphasis on both hardware and software protection. Xerox sets itself apart with a holistic, layered security strategy—one that protects the document, the device, the data, and the user. This multi-faceted approach, backed by top-tier partnerships and compliance, gives Xerox an edge in environments where information security is mission-critical.
6. What advice would you give to clients or other professionals about staying up to date with advancements in Xerox security technology?
Gregg: Get on the Rhyme mailing list to learn what is here now and what is coming. Also, reach out to us for questions, advice, and to gain a deeper understanding of what is possible.
7. How does participating in this type of training align with Rhyme’s mission and commitment to staying on the cutting edge of office technology?
Kendall: Our team is always continuing their education and training to better serve our clients. Completing these training courses are a part of our commitment to continuing education and maintaining our Master Elite Managed Print Services Accreditation, which puts Rhyme in a small group of 9 Dealers across the Country. It also embodies Rhyme's core values of Excellence and being Growth-Oriented, ensuring that our team is not only equipped with the latest knowledge in Print Security but also fully prepared to tackle more advanced solution offerings using AI, Robotic Process Automation (RPA) and more.
As cyber threats grow more complex, understanding how every connected device plays a role in security is essential—including printers. Training like this helps ensure we’re not only keeping up, but staying ahead—so we can make smarter recommendations and help you build stronger, safer workflows.
If you’re interested in learning how Xerox’s latest security solutions could fit into your organization’s strategy, our team is always here to talk. Fill out this form to get in touch.